To explore the stories behind the winners, click on their program or agency.​

​

Government Executive of the Year

Kenneth C. Corbin

Commissioner

Taxpayer Services

Internal Revenue Service

U.S. Department of the Treasury​

​​

Industry Executive of the Year

Lee Becker

Senior Vice President and Executive Advisor

Public Sector & Healthcare​

Medallia

​​

Lifetime Achievement for Delivering Services to Citizens

Fernando O. Rivera

FACHE
Southeast Louisiana Veterans
Health Care System Medical Center Director

U.S. Department of Veterans Affairs

​

Customer Experience Trailblazer

Leslie Wagstaffe

Director, Consumer Support Group

Center for Consumer Information and Insurance Oversight

Centers for Medicare & Medicaid Services

U.S. Department of Health & Human Services