Category 2:
Delivering Excellence in Digital Services
.png)
To explore the stories behind the winners, click on their name, program or agency.
U.S. Department of Education
Director, Product Marketing & Delivery Group
U.S. General Services Administration
Technology Transformation Services
Program Manager
Senior Policy Analyst
Software Engineer
Content Strategist
Language Lead
U.S. Department of Health & Human Services
Centers for Medicare and Medicaid Services
Deputy Director
Deputy Director, Office of Communications
Director Call Center Operations Group
Director Creative Services Group
Director Strategic Marketing Group
Deputy Director Strategic Marketing Group
Director Web and Emerging Technologies Group
Deputy Director Web and Emerging Technologies Group
Technical Advisor, Web and Emerging Technologies Group
Technical Advisor, Web and Emerging Technologies Group
Director, Division of Web Development
User Experience Specialist, Division of Web Experience
Team Leader, Division of Content Development
Technical Advisor, Division of Training, Quality, and Content
Health Insurance Specialist, Division of Call Center Operations
Director, Division of Research
Director, Division of Digital Marketing
Email Communications, Division of Digital Marketing
Strategic Marketing Group
Center for Drug Evaluation and Research
Office of Pharmaceutical Quality (OPQ) -
Knowledge-Aided Assessment and Structured Application (KASA)
Office of Pharmaceutical Quality:
Andre Raw
Structured Review Product Owner
Larisa Wu
Drug Substance Implementation Lead
Steven Kozlowski
KASA Steering Committee Lead
Lawrence Yu
KASA Steering Committee Lead
Stelios Tsinontides
KASA Steering Committee Lead
Susan Rosencrance
KASA Steering Committee Lead
Peter Capella
Drug Product Implementation Lead
Charles Robertson
Application SME
Rakhi Shah
Manufacturing Implementation Lead
Bhagwant Rege
Biopharmaceutics Implementation Lead
Daniel Obrzut
Manufacturing SME
Zhouxi (Josie) Wang Manufacturing SME
Jingbo Xiao
Manufacturing SME
Paresma Patel
Drug Substance SME
David Green
Drug Substance SME
Erin Skoda
Drug Substance SME
Micael Guillot
Drug Product SME
Ryan Nguyen
Drug Product SME
Brock Roughton
Drug Product SME
Kimberly Raines Biopharmaceutics SME
Anitha Govada, Biopharmaceutics SME
Xiang (Shane) Yu
Application SME
Rongzuo Xu
Application SME
Office of Strategic Programs:
Sophia Yu
Business Informatics Lead
Sunitha Mathews
Business Informatics Lead
Ethan Chen
Business Informatics Lead
Ranjit Thomas
Project Management Officer - Budget
Archana Narayanaswamy
Product Manager
Sara Wu
Technical Delivery Manager
Sorin Nastea
Enterprise Architect
Roger Lam
Budget Support Lead
Susanne Lenk
Business Informatics SME
Stephanie Dai
Business Informatics SME
Rohan Chatterjee
Data Analyst and Data Delivery
Michelle Garrett
End to End Test SME
Laura Lourenco
UI/UX SME
Sarma Lolla
Data Delivery SME
Sabujima Das
Technical SME
Jiankun Huang
Implementation Technical SME
Mahmoud Abuelroos
Budget Support
Ashwin Suthrave
Lead Architect
Humaa Kazmi
Functional SME
Bhavyadeep Suhalka
Business Architect
Charu Saklecha
COTS Specialist
Venkata Kukatla
COTS Specialist
Kyle Berger
COTS Specialist
Praveen Dadivela
COTS Specialist
Neil Parmar
COTS Specialist
Anaga Laxmi Nimmagdda
Sr. Test Engineer
Xeniya Fesenko
Sr. Test Engineer
Ingrid Nkenlifack-Maague Business Process Analyst
Daniel Horowitz
Business Process Analyst
Global Substance Registration System:
Tyler Peryea
Drug Substance Technical SME
Frank Switzer
Drug Substance Registration Application SME
Marlene Kim
Drug Substance Registration Application SME
U.S. Department of Homeland Security
Melissa Northern
Branch Chief
Benjamin Peters
Project Manager
Jay Eberly
System Owner
Diana Ketterman
Business Analyst
Ashe Rodriguez
Business Analyst
Dawn Dinius
Content Manager
Evan Cox
Tester
Rick White
Tester
Anne Helzer
ISSO
Kim Hannah
System Owner
Margie Moore
Project Manager
Patrick Laughner
Project Manager
Eugene Canupp
Section Chief
Al Brown
ISSO
Kelly Dellinger
End User Support
Sharon Ritenour
End User Support
Kayla Poe
Business Analyst
Melissa Ruth
End User Support
Brent Hockman
End User Support
Kevin Poole
End User Support
John Mazzola
End User Support
Mark Fuchs
End User Support
Kristy Gaines
Business Analyst
Transportation Security Administration
Office of Civil Rights & Liberties, Ombudsman, and Traveler Engagement
Program Analyst
Branch Manager
Deputy Director for Customer Experience
Operation Manager- Disability & Multicultural Branch
Equal Opportunity Specialist
Outreach and Engagement Program Manager
Public Affairs Strategist
Web & Apps Manager
Media Communication Specialist
Senior Experience Strategist
Senior Experience Strategist / Customer Experience Lead
Office of the Chief Information Officer
Branch Chief for Relationship Management
Director of Digital Transformation
Director of Division of User Experience
Ramki Sockalingam
IT Project Manager, Digital Transformation
U.S. Department of the Treasury
Internal Revenue Service
Direct File Pilot and Modernizations of Where’s My Refund
Director, Customer Service Domain
Transformation Strategy Office
Information Technology Enterprise Program Management Office Digitalization Team
Darnita Trower
Director of Emerging Programs & Initiatives
Wanda Brown
Project Director, Taxpayer Services Division Inflation Reduction Act Implementation
Devon Titus Peter
Sub Portfolio Lead
Diego Rubin de Celis
Assistant Director Digitalization
Gilbert Charo
Sr. Manager, IT Digitalization Program Oversight
Jessica Daise
Sr. Project Manager
Leigh Johnson
Sr. Technical Advisor
Gerald Johnson
Sr. Technical Advisor
Christian Chase
Front Line Manager
Myra Fullerton
Program Support Lead
Kelly Gravely
Sr. Project Lead
Josh Winkler
Sub-Portfolio Lead
Vera Lewis
Sub-Portfolio Lead
Sharon Storti
Front Line Manager
Scott C. McHenry
Sub-Portfolio Lead
Benjamin B. McIntyre
Sr. Manager Front Office Acquisitions
Sherry Mueller
Program Manager
Office of Online Services (OLS)
Acting Director, IRS.gov
Technical Advisor, JOC
Senior Tax Analyst
Product Development Specialist
Product Manager
Digital User Experience Analyst
Chief Taxpayer Experience Officer
Supervisory, IT Specialist
WMR Modernization Lead
Janaki Mandava
IT Specialist
Elizabeth Gonzalez
Senior Web Strategist
Kathy Tuite
Web Strategist
Catherine Parker
Digital Project Manager
Dawn Fitzelle
Web Strategist
Shannon Lancaster
Web Producer
Shanee McFadden
Senior Web Producer
Cheli Rios
Senior, Web Strategist
Hector Soto Torres
Web Producer
Claude Steinberg
Web Producer
Annie Power
Web Strategist
Bob Greiner
Senior Web Strategist
Kira Prin
Product Development Specialist
(Product Manager)
Kathryn Hopper
Senior Web Strategist
Connie Butler
Web Strategist
Amanda Reilly
Web Strategist
Kim Manzi
Web Strategist
Hannah Hope
Web Producer
Dane Schlea
Management And Program Analyst
Amy Schneidau
Supervisory Web Specialist
Anne Corcoran
Senior Web Producer
Barry Summerlin
Product Development Specialist
(Product Manager)
Quynh Pham
Web Strategist
Sam Chapman
Digital User Experience Analyst
Daniel Robinson
Digital User Experience Researcher
Hai Vuong
User Experience Designer
Nikki Trucco
User Experience Designer
Claire Trainer
Supervisory Web Specialist
L'Tanya Chew
Supervisory Web Specialist
Angela Render
Supervisory Digital Services
Karin Rice
Suvy Public Affairs Specialist
Manager
Tim Hobson
Supervisory Public Affairs Specialist
Mark Hanson
Lead Public Affairs Specialist
Cesanne Greathouse
Public Affairs Specialist
Al Berger
Supervisory Public Affairs Specialist
Michele Lassaux-Harlan
Lead Public Affairs Specialist
Jennifer Breuchaud
Public Affairs Specialist
Allison Macguire
Lead Public Affairs Specialist
Sarah Price
Supervisory User Experience &
Design
Brandon Szabo
Supervisory User Experience & Design
Stephen Chovanec
Supervisory User Experience & Design
Patrick Prugh
Supervisory User Experience &
Design
Erin Mitchell
Supervisory User Experience & Design
Walter Kirkland
Supervisory Digital Services Manager
U.S. Department of Veterans Affairs
Veterans Health Administration
Executive Director of Telehealth Services
Office of Connected care
VHA Digital Health Office
Chief Officer for the Office of Connected Care
Acting Program Executive Director of VA’s Electronic Health Record Modernization Integration Office
State Government
The Port Authority of New York & New Jersey
Lead, IT Innovation Lab
Office of Management & Enterprise Systems
Web Modernization Manager
U.S. Citizenship and Immigration Services
Vashon M. Citizen
Chief, Digital Services Division
Katie McGuire
EXA/OAIS
Drew Geary
EXA/OAIS
Lauren Lipchak
EXA/OAIS
Jocelene Aquino
EXA/OAIS
Deirdre Gilligan
EXA/OAIS
Kenya Steinke
EXA/OAIS
Zheng Chen
EXA/OAIS
Jessica Membreno
USCIS EXA/OAIS
Jose Paitan
EXA/OAIS
Maher Said
EXA/OAIS
Morgan Miller
EXA/OAIS
Sandraliz May
EXA/OAIS
Darling Rosado
EXA/OAIS
Jessica Lantigua
EXA/OAIS
Luisanna Hoepelman
EXA/OAIS
Roxanne Simon
EXA/OAIS
Anyelina Morale
EXA/OAIS
Ambioris Moengro
EXA/OAIS
Kheila Moore
EXA/OAIS
Jonathan Shimunov
EXA/OAIS
Oscar Burgos
EXA/OAIS
Luis Anaya-Hernandez
EXA/OAIS
Claudia Benitez-Sanchez EXA/OAIS
Janette Padilla
EXA/OAIS
Maria Jauregui
EXA/OAIS
Antonio Ochoa
EXA/OAIS
Armando Bernal
EXA/OAIS
Jose G. Rivera
EXA/OAIS
Lucia Perez
EXA/OAIS
Mary Jane Madrigal
EXA/OAIS
Gina Quezada
EXA/OAIS
Christian Morales
EXA/OAIS
Jean Sevilla
EXA/OAIS
Dorina Meihls
EXA/OAIS
Dave Carpenter
EXA/OAIS
Alma Chin
EXA/OAIS
Victoria Umoru
EXA/OPA
Brandon Hairston
EXA/OPA
Janette Gonzalez
EXA/OAIS
Rolando De Santiago
EXA/OAIS
Janna Evans
EXA/OAIS
Olivia Quinn Andrus
EXA/OAIS
Leah M. Stewart
EXA/OAIS
Rebecca Robinson
EXA/OAIS
Victor Fernandez
EXA/OAIS
Meeka Smith
EXA/OAIS
Susana Bolanos
EXA/OAIS
Mary Herrmann
EXA/OAIS
Bret Gregg
EXA/OAIS
Kerstin Jager
EXA/OAIS
Wendy S. DeLapp
OIT
Paula A. Sperry
OIT
Prabha Rajendran
OIT
Shawn A. Benjamin
OIT
Sandra D. Harrell
OIT
Kristal Lightning
OIT
Patrick Horan
OIT
Erika Botts
OIT
Steve Skordinski
OIT
Tammie Milligan
OIT
Abigail Sanford
IRIS
Mark Jeanmaire
IRIS
Bianca Fitzpatrick
EXA
JeNeil Teel
EXA
Michelle Murrish
EXA
Eric L. Cohen
EXA
Durrell Scott
EXA
Reno West
EXA
Jason Marr
EXA
Pierre Williams
EXA
Richard A (Ricky) Collins SCOPS
Evan Hughes
SCOPS
Adijatu C. Abiose
OCC
Ramona McGee
OCC
Ebony Turner
EXA/OCPE
Natasha Kirk
EXA/OCPE
Alex Echevarria
EXA/OPA