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SERVICE to the CITIZEN  Awards
Champions of Change
Selection Committee Process


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A winner of a Service to the Citizen® Award is chosen from a selection committee comprised of industry and former federal executives that have held senior level positions in government and understand the importance of delivering services to the citizens.  

1.  Strong commitment to citizen services and improving government services
2.  Demonstrated excellence in improving the lives of the public through improved services
3.  Nominee(s) have direct or indirect impact on the government's services
    (e.g., internal customer experience, external customer experience, employee engagement)
4.  Demonstrated results that are captured in the nomination
5.  Demonstrated best practice that can be leveraged by other agencies or governments
6.  Open to federal, state, local or international governments and their industry partners




Alan Balutis

Director, IBSG at Cisco Systems, Inc.


Mariela Melero


Mariela M. Cardona LLC.


Greg Giddens

Partner, Potomac Ridge Consulting, LLC


Martha Dorris

Founder of Dorris Consulting International


Jim Williams

GovConRx Advisory Board Member


Mary Davie


Mary Davie Consulting, LLC


MaryAnn Monroe

Senior Director of Customer Experience, Maximus Federal


Bob Woods

Founder & President of Topside Consulting Group

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