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Category 6:

Improving Government Efficiency

To explore the stories behind the winners, click on their program or agency.

Kelly Juarez

Modernization and Customer Experience Lead


Aaron Smith

Data Scientist, ICF

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Andrew Walch

 Tableau Developer, ICF

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Andrew Wilkins

Data Scientist, ICF

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Anuradha Lanka

Product Owner, ICF

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Bernadeau Chery

Workstream Lead, GSA

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Carl Dickerson

Service Designer, ICF

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Christopher Hill

Data Engineer, ICF

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Claudia Gomez-Morales

Qualitative Quantitative Researcher, ICF

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Conn Schrader

 Office Director, American Citizen Services, Department of State

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Jaclyn Henderson

Program Engagement Lead, GSA

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Darius Bounds

UX Designer, ICF

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Doran Steele

Contractor Lead, ICF

Elizabeth Frazier

 Consular Information Program Coordinator, ​ 

Department of State

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Elizabeth Gracon

 Managing Director, Overseas Citizen Services, Department of State

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Elizabeth Reyes

Service Designer, ICF

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Janice Jang

Data Science Analyst, Department of State

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Joel Nantais

 Consular Affairs CX Lead, Department of State (Former)

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Kaylyn Kim

Qualitative Quantitative Researcher, ICF

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Lenna Schott

Contractor Lead, ICF

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Michael Swartz

Qualitative Quantitative Researcher, ICF

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Michelle Sou

Product Manager, MO

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Naroung Nay

Country Officer, 

Department of State

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Nasrin Belbasi,

Data Scientist, ICF

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Patrick Bernal

Country Officer, 

Department of State

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Rachel Goodgold

Senior Data Scientist, Department of State

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Scott Bell

Country Officer, 

Department of State

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Sophia Phillips

Contractor Lead, MO

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Sweta Maturu

Presidential Innovation Fellow, GSA

U.S. Department of Veterans Affairs​

Veterans Health Administration

CWY Bay Pines Primary Care

Dr. Bharti Shetye
Weight Management Consultant /

Champion MOVE! Provider Champion

U.S. Department of War​

United States Navy

Martin L. Edmonds

Captain

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Champions of Change Program aims to honor exemplary public servants who excel in delivering impactful services that positively affect the lives of the public.

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© 2024 Service to the Citizen Awards. All rights reserved.

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