Category 6:
Improving Government Efficiency
U.S. Department of Agriculture
Animal and Plant Health Inspection Service
Veterinary Services
Diane l Sutton
Assistant Director Ruminant Health Center
Linda Detwiler
Senior Veterinary Medical Officer
U.S. Department of State
Bureau of Consular Affairs
Office of Overseas Citizen Services (CA/OCS)
Customer Experience Team
Kelly Juarez
Modernization and Customer Experience Lead
Aaron Smith
Data Scientist, ICF
Andrew Walch
Tableau Developer, ICF
Andrew Wilkins
Data Scientist, ICF
Anuradha Lanka
Product Owner, ICF
Bernadeau Chery
Workstream Lead, GSA
Carl Dickerson
Service Designer, ICF
Christopher Hill
Data Engineer, ICF
Claudia Gomex-Morales
Qualitative Quantitative Researcher, ICF
Conn Schrader
Office Director, American Citizen Services, Department of State
Jaclyn Henderson
Program Engagement Lead, GSA
Darius Bounds
UX Designer, ICF
Doran Steele
Contractor Lead, ICF
Elizabeth Frazier
Consular Information Program Coordinator,
Department of State
Elizabeth Gracon
Managing Director, Overseas Citizen Services, Department of State
Elizabeth Reyes
Service Designer, ICF
Janice Jang
Data Science Analyst, Department of State
Joel Nantais
Consular Affairs CX Lead, Department of State (Former)
Kaylyn Kim
Qualitative Quantitative Researcher, ICF
Lenna Schott
Contractor Lead, ICF
Michael Swartz
Qualitative Quantitative Researcher, ICF
Michelle Sou
Product Manager, MO
Narong Nay
Country Officer,
Department of State
Nasrin Belbasi,
Data Scientist, ICF
Patrick Bernal
Country Officer,
Department of State
Rachel Goodgold
Senior Data Scientist, Department of State
Scott Bell
Country Officer,
Department of State
Sophia Phillips
Contractor Lead, MO
Swetha Maturu
Presidential Innovation Fellow, GSA
U.S. Department of the Treasury
Renata Miskell
Deputy Assistant Secretary for Accounting Policy and Financial Transparency
Internal Revenue Services
Craig D. Drake
Coordinating Director, Filing Season and Legislative Delivery
U.S. Department of Veterans Affairs
Veterans Health Administration
CWY Bay Pines Primary Care
Bharti Shetye
Weight Management Consultant/
Champion MOVE! Provider Champion
U.S. Department of War
United States Navy
Martin L. Edmonds
Captain