DREAMKEY PARTNERS
2023
SERVICE TO THE CITIZEN AWARD WINNER
DreamKey Partners swiftly adapted to the challenges of COVID-19, providing emergency rental and utility assistance to those facing housing hardships. Their innovative approach and efficient use of technology enabled them to distribute $123 million to over 23,000 families at risk of eviction.
DreamKey Partners, with their expertise in affordable housing, transformed their processes to accommodate the influx of applications and changing requirements. They developed the Ramp CLT program, including an online application, call center, and in-person centers. By streamlining communication, they improved the applicant experience and provided peace of mind.
Their efforts yielded remarkable results, with over 40,000 applications received in just a 10-day period. The program not only prevented evictions but also created 130 additional jobs. Recognized by the US Department of Treasury, DreamKey Partners was praised as a "Promising Practice" in effectively managing and distributing emergency funding.Through their dedication, DreamKey Partners helped thousands of people avoid homelessness in the Charlotte-Mecklenburg community. Their success in swiftly distributing funds and their collaborative approach exemplify best practices in program implementation.
DreamKey Partners' achievements brought hope to families in crisis, ensuring housing stability and meeting basic needs during challenging times. Their effective management of emergency funding sets a benchmark for delivering critical assistance in a timely manner.
ERIN BARBEE
Chief Strategy Officer
JULIE PORTER
President, DreamKey Partners
NOELLE BELL
Senior Vice President, Marketing and Communications
JENNIFER JONES
Senior Vice President of Programs