

2022 SERVICE to the CITIZEN®
Award Winners
Congratulations to the 2022 Service to the Citizen® Award Winners!
Government Executive of the Year
Dr. Patricia Hayes
Chief Officer
Office of Women's Health
U.S. Department of Veterans Affairs
Industry Executive of the Year
Jim Gayhart
Former President
Senture, LLC.
Lifetime Achievement for Delivering Service to the Citizens
CAPT Joshua Devine
Regional Health Administration
Office of the Assistant Secretary for Health
U.S. Department of Health and Human Services
CX Trailblazer
Nicole Callahan
Customer Analytics Lead
Student Experience & Aid Delivery
Federal Student Aid
U.S. Department of Education
Rising Star of the Year
Amy Fong
Mathematical Statistician
Office of Disability Employment Policy
U.S. Department of Labor
U.S. Department of Agriculture
USDA Office of Customer Experience
Simchah Suveyke-Bogin
U.S. Department of Defense
Department of Navy
Navy Survey Program Office
Deputy Director Engagement and Innovation and Navy Survey Program Manager
General Services Administration
Enterprise Infrastructure Solutions (EIS) Transition Program
Fred Adams
Team Lead, Transition Inventory and Reporting Team
Tatia Sheptock
Project Manager, American Systems
John Allison
Inventory Specialist, BCCP
David Batto
Task Lead, American Systems
David Finley
Inventory Specialist, American Systems
Dwayne Hardy
Inventory Specialist, American Systems
Bill Kinter
Configuration Analyst, Noblis
Subashini Natarajan
Reporting Specialist, BCCP
Dianna Palmer
Senior Reporting Specialist, American Systems
Ken Palmer
Task Lead, BCCP
Vijay Savalgi
Inventory Specialist, BCCP
Sevugan Subramanian
Inventory Specialist, BCCP
General Services Administration Community of Practice Leads
Technology Transformation Services
Jacob Parcell
Innovation Portfolio Director
Digital.gov Leads:
Ammie Farraj Feijoo
Implementation Lead, TTS/GSA
Jarah Meador
Director of Open Innovation, TTS/GSA
Toni Bonitto
Innovation Specialist, TTS/GSA
Community Leads:
Web Managers CoP Managers:
Ruxi Giura
Digital Insurance Specialist, FEMA/DHS
Beth Martin
UX Lead,
FAA
Tori Garten
Chief, New Media and Web Policy Branch,
NIH
Ammi Farraj Feijoo
Implementation Lead,
TTS/GSA
Plain Language CoP Managers:
Katherine Spivey
Plain Language Launcher,
GSA
Katina Stapleton
Program Officer,
DOE
Multilingual CoP Managers:
Laura Godfrey
Multilingual Community Lead, TTS/GSA
Fedora Braverman
Digital Information Specialist,
NIH
UX CoP Managers:
Jean Fox
Research Psychologist, Bureau of Labor Statistics (BLS)
Silvia Salazar
UX Researcher,
National Cancer Institute (NCI)/NIH
Government Contact Center Council (G3C) Managers:
Meghan Daly
Contact Center Lead,
TTS/GSA
Tim Cossairt
Branch Manager,
Transportation Security Administration (TSA)/DHS
Program Support:
Laurie Chidlow
Senior Consultant,
Wheelhouse Group
Alex Schulte
Senior Consultant,
Wheelhouse Group
Gabby Fratanduono
Senior Consultant,
Wheelhouse Group
Centers for Disease Control Prevention
COVID-19 Vaccine Hotline
Patrick McLoughlin
VP, Operations
Brad Myers, M.P.H.
Director, Division of Communication Services, Office of the Associate Director of Communication
Nancy Lindsey
IT Business Specialist,
Office of the Associate Director for Communication
Rachel Ciccarone
MPH, Branch Co-chief
Federal Emergency Management Agency
FEMA COVID-19 Vaccination Support Team
Sharon Edwards
Contracting Officer
Erich Ducote
Contract Specialist
Monique Park
Program Manager
Simon McMaster
Evaluator
Andrew Lucaciu
Evaluator
Christopher Lim
Advisor
Spenser Sams
Component Acquisition Innovation Advocate
Jessica Quinones
Acquisition Support
Scott Simpson
Innovation Coach
U.S. Department of Housing and Urban Development
Real Estate Assessment Center (REAC) Inspections Team
Ashley Sheriff
Acting Deputy Assistant Secretary
Brenda Johnson-Turner
Associate Deputy Assistant Secretary for REAC Services
Brian Fitzpatrick
Director, External Shared Services
George Lembrick
REAC Manager
Adrienne Datcher
Director, Coordination and Compliance Division, OFO
Freda Lewis
REAC – Inspection Standards & Data for Voucher (ISDV) Division
Monica Harrington-Young
PIH-REAC Web Manager
Jeffrey Power
National Standards for the Physical Inspection of Real Estate (NSPIRE)
Wendy Mccoy
REAC Manager
Marta Juaniza
Public Affairs Specialist
Samuel Tuffour
PASS Manager
Robert Iber
Advisor, Northeast Regional Directors Office
Charles Eldridge
Ethan Handelman
Deputy Assistant Secretary, Office of Multifamily Housing
U.S. Department of Justice
Bureau of Alcohol, Tobacco, Firearms
and Explosives (ATF)
NeKeisha Philippeaux
Web Development Specialist
Hadiza Buge
Deputy Division Chief
Abigail Bowman
Branch Chief
Scott Armstrong Cezar
Web Development Manager
Nancy Clarke
Management Analyst
U.S. Department of Labor
The Department of Labor's Office of the Chief Information Officer
Sanjay Koyani
Chief Technology Officer
The Department of Labor's Office of the Chief Information Officer
Thomas Flagg
Director of Information Technology Operations and Services
The Department of Labor's Office of the Chief Information Officer
Martin Zhu
Information Technology Specialist
Employee Benefits Security Administration,
Atlanta Regional Office
EBSA’s Benefits Advisor Program
Kandie Carter
Benefits Advisor
Alycya Henderson
Supervisory Benefits Advisor
U.S. Office of Management and Budget
Amira Choueiki Boland
Federal Customer Experience Lead
Andy Lewandowski
Digital Experience Advisor
Social Security Administration
Office of Digital Transformation
Electronic Access (eAccess) Team
Devin Fensterheim
Digital Identity Program Manager
Venkata Alluri
IT Specialist, Tester
Cameron Anderson
IT Specialist, Product Owner
Blene Bekure
IT Specialist, Analyst
Markes Blackwell
IT Specialist, Analyst
Vivian Chan
IT Specialist, Tester
Chandra Chilamkurthi
IT Specialist, Tester
Christopher Cleveland
IT Specialist, Team leader
Daniel Cullinan
IT Specialist, Analyst
Brandon Deimel
IT Specialist, Tester
Jerrold Fox
IT Specialist, Developer
Josh Franey
IT Specialist, Developer
Emilio Frederick
IT Specialist, Team leader
Mary Jeng
IT Specialist, Developer
Anuprita Khedkar
IT Specialist, analyst
Tim Koo
IT Specialist, Developer
Jeremy Linzer
IT Specialist, Solutions Architect
Amanda Miller
IT Specialist, 508
Chatel Madison
IT Specialist, Team leader
Jennifer Mowery
IT Specialist, Tester
Marvin Naumann
IT Specialist, Developer
Quang Nguyen
IT Specialist, Tester
Abdullah Osman
IT Specialist, Analyst
Pratichi Panda
IT Specialist, UXG
Mamatha Pusulri
IT Specialist, Tester
Stephen Rook
IT Specialist, Developer
Baby Seelam
IT Specialist, Tester
Rafeef Shalaby
IT Specialist, Developer
Angela L Sheppard
IT Specialist, Team leader
Daniel Thomas
IT Specialist, PM
Regina Udomratanavasi
IT Specialist, PdM
Kimberly Wu
IT Specialist, Developer
Office of the Chief Technology Officer
Kate Hammen
Senior Technical Advisor
William O'Brien
IT Specialist
U.S. Department of State
Office of Art in Embassies
Amanda Brooks
Museum Specialist, Imaging Manager
Victoria See
Curatorial Assistant, Office of Art in Embassies
Linda Chero
Assistant Commissioner, Payment Management
Lisa Andre
Deputy Executive Director
Sarah Stricevic Director
Payment Integrity Center of Excellence
Kevin McDaniels
Special Advisor
Jasson Seiden
Senior Government Information Specialist
Frank Supik
Senior Attorney
Thomas Kearns
Attorney Advisor
Bureau of the Fiscal Service
Payment Integrity Center of Excellence (PICOE)
George Todt
Program Management Branch Manager
Mark Stromer
Director Investment Control Division
Brian Pichler
Team Lead
Louis DiPaolo
Data Analyst
David Walsh
Data Analyst
John Horton
Data Analyst
William Phillips
Senior Solutions Analyst
Wage and Investment Operations Support: Program Management Office
IRS Taxpayer Experience Strategy
Cynthia Jones
Program Analyst
Internal Revenue Service, Wage and Investment Operations Support: Program Management Office
John Hannas
Management and Program Analyst, Internal Revenue Service, Wage and Investment Operations Support: Program Management Office
IRS FixERS Tool Team
Nadine Wille
Senior Manager, Integrated Automation Technologies (IAT)
Christa Huggins
Project Lead, Internal Revenue Service
Morgan Wilson
Lead Developer, Internal Revenue Service
Vanessa Leith
Project Lead/IMF Section Analyst, Internal Revenue Service
Elizabeth Ashley
IMF Section Analyst, Internal Revenue Service
Dana Taylor
IMF Section Chief, Internal Revenue Service
U.S. Department of Veterans Affairs
Veterans Health Administration Innovation Ecosystem
Lindsay Riegler
VHA Entrepreneur in Residence Fellow, Innovation Specialist, and Speech-Language Pathologist
Red Coat Ambassador at the Columbia VA Health Care System / Wm. Jennings Bryan Dorn VA Medical Center
Joseph Buais
Security Assistant
Veterans Experience Office
Employee Experience
Airis McCottry Gill
Executive Director, Employee Experience and Organizational Management
Zelpha Anderson
Director, Organizational Management
Becky Caldwell
Supervisory Program Specialist
Marixa Gervacio
Management Analyst
John Abrams
Training Specialist
Trent Tillman
Management Analyst
Cybil Mewborn
Management Analyst
Nicole Tayeh
Management Analyst
Eitan Naftali
Director, Employee Experience
Ronika Anderson
Management Analyst
Corey McCahill
Management Analyst
Beth Lamb
Management Analyst
JD Dominick
Management Analyst
Wen Hsu Campbell
Management Analyst
Katie Braun
Management Analyst
Kriss Pinkett
Management Analyst
Takiyah Coe
Management Analyst
Dayna Oliveri
Management Analyst
Thomas Wilson
Management Analyst
Ben Kaler
Management Analyst
Innovation Unit Program
Angela Gant-Curtis
Innovation Unit Program Director
Veterans Health Administration Office of Healthcare, Innovation, and Learning (OHIL)
Roshni Ghosh
Executive Director
Anne Bailey
Director, Clinical Tech Innovation
Caitlin Rawlins
Innovation Specialist – Western North Carolina VA Health Care System (WNC VA HCS), Virtual Reality Project Lead – WNC VA HCS, VHA XR Network – Co-Lead/Clinical SME, FY21-23 Rural Scholars Fellow
Brian Stevenson
Associate Director for EHTI, SimLEARN
Bailee Bannan
Project Manager, CCPI
VA Flagship Mobile App
Leanna Miller
VA Flagship Mobile Product Lead
Charles Worthington
Chief Technology Officer
Travis Newby
VA Flagship Mobile Engineering Lead
State & Local Government
Arapahoe County Sheriff's Office
Online Surety Bonds
Brandon Whisker
Lieutenant
Hilaire Brockmeyer
Digital Services Product Manager, Arapahoe County Colorado
Chip Davis
Senior Solutions Developer, Arapahoe County Colorado
Illinois Department of Human Services
David Albert
Director, Division of Mental Health
Lee Ann Reinert
Deputy Director of Policy, Planning, and Innovation, Division of Mental Health
Courtney Aidich
Administrative Associate, Division of Mental Health
Sean Gallardo
Senior Policy Advisor
Beatriz Ponce de Leon
Chief of Staff, Division of Mental Health
Rahnee Patrick
Director, Division of Rehabilitation Services
Francis Wolfgang Arterberry
Program Analyst, Division of Rehabilitation Services
Francisco Alvarado
Assistant Director of Operations, Division of Rehabilitation Services
David Kuriniec
Bureau Chief, Home Services Program, Division of Rehabilitation Services
Marisa Kollias
Director of Communications, DHS
Patrick Laughlin
Deputy Director of Communications, DHS
Dana Kelly
Senior Public Service Administrator, System Transformation
Minnesota Department of Health
Andrew Virden
Program Director for Vaccines External Relations
David Wakely
Deputy Program Director
Jennifer Undis
Communications Manager
Eric Kvale
Data Retention and Practices Manager
Jason Metsa
Deputy Commissioner at Department of Iron Range Resources & Rehabilitation
Industry
Community Connect Labs
Perla Ni
Chief Executive Officer
Daniel Kramer
Chief Operating Officer
Taylor Dankmyer
Director of Business Development and Client Success
Michelle Centeno
Director of Implementation for CommunityConnect Labs
Deloitte
Alex Gonzalez
Sr. Manager
Christopher Taylor
Developer
Erik Johnson
Developer
James Ridgway
Developer
NTT Data
Noel Hara
Public Sector Chief Technology Officer
Qualtrics
Zig Serafin
Chief Executive Officer
Wheelhouse Group
Corinne Weible
Co-Director, Partnership on Employment & Accessible Technology, DOL
Bill Curtis-Davidson
Co-director, Partnership on Employment & Accessible Technology, DOL
Ashley Coffey
Emerging Technologies Lead, Partnership on Employment & Accessible Technology, DOL
Alexa Huth
Director of Strategic Communications, Partnership on Employment & Accessible Technology, DOL
U.S. Postal Service
COVID-19 System Distribution Team
Pritha Mehra
Chief Information Officer (CIO)
Garrett Hoyt
USPS VP of IT Applications
Heather Dyer
USPS Chief Information Security Officer (CISO)
Bill Koetz
USPS VP of Computer Operations
Jerry Wheeler
USPS Director of Enterprise Architecture
Julie Batchelor
USPS Director of Endpoint Technologies
John Pomeroy
USPS Director of CIO Services
Mike Rautio
Digital Project Manager
Amy Schneidau
Supervisory Web Specialist
Merci del Toro
Senior Web Producer
Anne Corcoran
Senior Web Producer
Claude Steinberg
Web Producer
Karen Howard
Director - Online Services
John Pekarik
Director, IRS.Gov
Andrew Chiu
Director, Modernization, Tools and Technologies
Jennifer Amarante
Management And Program Anly
Brandon Szabo
Supervisory User Experience and Design
Alcora Walden
Supervisory Digital Services Manager
Jose Vejarano
Director, Product Management
Josh Jessar
Supervisory User Experience and Design
Sarvesh Shah
Product Development Specialist (Product Manager)
Ashley Kent
Supervisory Digital Services Manager
Matt Leibner
Product Development Specialist (Product Manager)
Tess Pereira
Contractor
Pravallika Bitra
Contractor
Stephen Chovanec
Supervisory User Experience and Design
Natasha Hendrix
Digital User Experience Analyst
Hai Vuong
User Experience Designer
Nillesh Patel
Contractor
Todd Morrison
Contractor
Andy Maldonado
Contractor
Brian Balla
Supervisory Web Specialist
Mike Mason
Web Strategist
Angela Render
Supervisory - Digital Services Manager
Andrea Power
Web Strategist
Elizabeth Gonzalez
Web Strategist
Kira Prin
Product Development Specialist (Product Manager)
Jeff Briggs
Contractor
Trevor Gilbertson
Contractor
Mike Beebe
Director, Return Integrity & Compliance Services
Ish Alejo
Project Director, Refundable Credits
Jacqueline Keller
Program Analyst
Dalonda King
Program Analyst
Anne Smiley
Program Analyst
Dianne Garibotto
Technical Advisor
Virginia Busby
Management & Program Analyst
Camille Privett
Management & Program Analyst
Dan Horan
Management & Program Analyst
Elizabeth Ortiz
Program Manager
Reza Fakory
Technical Project Manager
Paula Kannike
Management & Program Analyst
Eric Markow
IT Specialist
Rob King
Program Manager
Brian Wright
Supervisory IT Specialist
Babatunde Akingbemi
Management & Program Analyst
Jay Watts
IT Specialist
Cassondra Babin
Supervisory IT Specialist
Debbie Trumbull
Director, Demand Management and Project Governance IRS
Leigh Ramunni
Supervisory IT Specialist
Susan Dickerson
IT Project Manager
Pat O’Cain
Supervisory IT Specialist
Stephen Lomaka
Contractor
James Harrison
Contractor
Subhashini Babu
Contractor
Jared Hall
Contractor
Radhika Desai
Computer Engineer
George Kuriakose
Computer Scientist
Steve St. Jacques
Contractor
Claudia Wang
Contractor
Mike Argel
Contractor
U.S. Department of Treasury
Internal Revenue Service
Taxpayer Advocate Service
Bonnie Fuentes
Executive Director of Case Advocacy,
Intake and Technical Support
IRS Secure Access Digital Identity (SADI) Team
Nanette M. Downing
Retired Director of Identity Assurance
Patrice Wilmot
Director, Identity and Access Management
Angela Gartland
Director Identity Assurance
Kathie Averett
Associate Director Identity Modernization
Scott Jones
Supervisory Information Technology Specialist
IRS Child Tax Credit Update Portal (CTCUP)
Halley Lunderman
Contractor
Robert Lethin
Contractor
Aaron Francesconi
Director, Data Management Services and Support IRS
Gloria Guzman
Supervisory IT Specialist
Courtney Rasey
Technical Project Manager
Don Walden
Government Information Specialist
Leah Swicegood
Government Information Specialist
Andrea Quick
Records and Information Management Specialist
Janet Miner
Management & Program Analyst
Robin Tillman
Government Information Specialist
Cody Thierry
Technical Project Manager
Gwen Garren
Director, Refundable Credits Program Management
Denise Davis
Director, Return Integrity Verification Program Management
Cheryl Deaton
Program Manager
Dean Plueger
Program Analyst
Courtney King
Program Analyst
Lindsey Norlander
Senior Tax Analyst
Jamie Shaw
Supervisory Tax Analyst
John D’Ambrosio
Program Manager
Sharon Stetler
Senior Tax Analyst
Mirna Cruz
IT Specialist
Jason Mayhue
Supervisory IT Specialist
Ken McLaurin
Supervisory IT Specialist
Dean Rust
IT Specialist
Jeff Saffin
IT Specialist
Susan Greer
Director; Corp. Data
Nasr Majid
Information IT Specialist (Systems Analysis)
Clay Nishijima
Information IT Specialist
Kumar Emany
Cybersecurity, Architecture & Implementation, Branch 09, Section 01
Stephen Pannier
Enterprise Program Management Off, Enterprise Program Controls, Programs Operations, Acquisition Planning & Operations
Jim Keith
Director, Customer Service
James Scrip
Supervisory Information Technology Specialist
Nancy York
Supervisory Information Technology Specialist
Bruce Kornhoff
IT Specialist (Systems Analysis/Applications Software)
Eric (Sung) Lin
Supervisor IT Specialist
William Ball
Supervisory IT Project Manager
Michelle Guerrero
Information Technology Specialist (Systems Analysis)
Evan Kaufman
IT Specialist (SA/AS)
Steve Dewey
Supervisory Information Technology Specialist
Michael Cockrell
Director, Data Delivery Services
Trudi Rizley
Supervisory Information Technology Specialist
Anantha Santhanam
Applications Development, Delivery Management & Quality, Acquisitions 2 Branch, Acquisitions Support Section 6
Patrice Wilmot
Director, Identity and Access Management
Scott Jones
Senior Manager, Authentication Branch
Scott Doan
Senior Technical Advisor
Shelia Walker
Assistant Director, Identity and Access Management
Dianne Mock
Senior Program Manager
Johnny Chatham - Senior Manager, Common Services Branch
Joe Eppich
Contractor
Mushtaq Khan
Contractor
Billie Williams-Henderson
Supervisory IT Specialist
Junaid Ghaffar
Supervisory IT Specialist
Leigh Johnson
Program Manager
Sudebi Roy
Supervisory IT Specialist