Mr. David Capozzi has been with the U.S. Access Board for 28 years, 14 years as head of the Office of Technical and Information Services and 14 years as the Executive Director. Under Dave’s leadership of the Access Board, he has worked tirelessly to ensure that American citizens and the U.S. workforce have equal access to government information and services, regardless of disability. As emerging technologies continually change all aspects of our lives-- building management technology, transportation technologies, medical technologies, information and communication technologies--Dave’s vision has improved all citizens’ experiences including access to government services anytime, anywhere on any device, by ensuring that those with disabilities are included.

Dave has kept a “north star” of serving all citizens including those with disabilities, while he has led the Access Board through a myriad of legislative actions. He has been responsible for developing guidelines under the Americans with Disabilities Act (ADA), the Architectural Barriers Act (ABA), and the Communications Act. Dave has led the development of standards under the Rehabilitation Act for accessible information and communication technology procured by federal agencies and establishing standards for accessible medical diagnostic equipment.  

Dave’s accomplishments that directly improve citizens’ access to information and services include:


Direct Final Rule on Information and Communication Technology--On January 22, 2018, issued a correction to accessibility requirements for Information and Communications Technology (ICT) to restore provisions on teletypewriter (TTY) standards.

January 2017 update of the Section 508 of the Rehabilitation Act--revising the standard to align with the internationally recognized Web Content Accessibility Guidelines (WCAG). This alone has and will continue to lead to global standardization of information and communication technology.  






Help America Vote Act--Dave has led the Access Board’s service to the Election Assistance Commission’s (EAC) Board of Advisors and Technical Guidelines Development Committee, by assisting the EAC in developing voluntary guidelines for voting systems, including accessibility for people with disabilities.

Prescription Drug Container Labels--Under the Food and Drug Administration Safety and Innovation Act, Dave has led the development of best practices on providing accessible information on prescription drug container labels for individuals who are blind or visually impaired.


ADA Accessibility Guidelines (ADAAG) for Transportation Vehicles--Update (rail vehicles)--This rulemaking, once final, will update the Board’s existing accessibility guidelines for transportation vehicles that operate on fixed guideway systems (e.g., rapid rail, light rail, commuter rail, and intercity rail) covered by the ADA. to keep pace with newer accessibility-related technologies and harmonize with recently developed national and international consensus standards.

Self-Service Transaction Machines--Dave has worked collaboratively with the Departments of Justice and Transportation, and kiosk manufacturer associations to develop a single set of technical requirements for self-service transaction machines (e.g., kiosks, point-of-sale machines, self-checkout machines) that can be referenced and scoped by each agency, including the Department of Transportation (DOT) published rule under the Air Carrier Access Act addressing accessibility of web sites and automated kiosks. 

Citizen Complaint Management--Dave has provided agencies with better complaint monitoring and tracking tools that has greatly improved the Access Board’s ability to address and close citizen complaints. In a recent Access Board news release on the process “Complaints are typically resolved amicably with the responsible agencies or departments.  Cases remain open until all necessary corrective action is completed. In FY 2019, the Board resolved 48 cases through corrective action”.

Technical Assistance to Agencies--Dave has also been the driving force behind the Access Board’s expanding technical assistance through webinars, animations, and social media.  

Accessibility Community of Practice--Dave’s contribution has included serving on the leadership team of the CIO Council’s Accessibility Community of Practice (ACoP). Within our Community of Practice, there is a recognition that serving in the Accessibility Community of Practice represents one of those important opportunities for participants to engage in something that directly helps individuals, while also facilitating an enhanced capability to meet the federal mission. Dave has always exemplified this core tenet.  Mr. Willie Smith, DoT Chief Procurement Executive, has found that:  


  • Through his involvement with the ACOP, Dave has demonstrated an ability (and willingness) to promote the creation and sustainment of organizational cultures that encourage federal-wide and industry stakeholders to provide the quality of service essential to high performance and mission accomplishment.


  • Through the ACOP, Dave has diligently worked to aid others in acquiring the tools and support they need to perform effectively in the Information and Technological environment within which we conduct our business.


  • “This alone demonstrates a commitment to public service that can be contagious as we seek to influence others toward a spirit of service and meaningful contributions to mission accomplishment.

Through Dave’s leadership on all of the above actions, the Access Board’s programs have resulted in accessible buildings and facilities, transportation vehicles, medical diagnostic equipment, telecommunications equipment, and information and communication technology across our country and, ultimately, the full economic and social integration of people with disabilities into our society. 

From access to government information and services, improved prescription drug labels, kiosk usage, building access, Dave’s efforts have not only improved the lives of those with disabilities, but also all of us.