Welcome to the nomination process for the 2021 Service to the Citizen Awards!

Thank you for your interest in submitting a nomination for a Champion of Change! You can submit a nomination one of two ways - electronically, by filling out the below nomination form or download the nomination form and email it directly to us.


Nominations are due Friday, April 30, 2021 and winners will be celebrated on Wednesday, September 22, 2021 at the Willard InterContinental in Washington, DC. If you have any questions, please contact info@servicetothecitizen.org or (703) 431-3701. 

2021 Service to the Citizen Award Nomination Form

Nomination Instructions

Citizens access government services anytime, anywhere on any device as well as in-person.  Describe the nominee’s efforts that resulted in outstanding service to citizens in any of the many program areas where the government delivers services (e.g., health, homeland security, law enforcement, disaster assistance, government benefits, etc).  Some of the areas to consider for recognition are:

  • Use of innovation and innovative technology to transform government services (e.g., mobile, biometrics, blockchain)

  • Use of data (e.g., customer satisfaction data, open data) to improve citizen services

  • Improvement in cybersecurity, intergovernmental collaboration


Examples should be results focused and improvements to the citizens daily lives described specifically.  Improvements can also be during pivotal moments in the citizens’ lives when accessing government services through any delivery channel.  

The Service to the Citizen Awards will recognize public servants at all levels for their leadership and dedication to delivering an outstanding experience to the public.

Nominee Information
Note: For team nominations please enter the team lead below. You will be able to recognize other team leads/members below.
Team Information
Please list additional team members below, including their name, title, agency and email address.

For Questions /  Contact us at info@servicetothecitizen.org

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